Meet our Mentors: Cindy, Toowoomba

Cindy, Toowoomba Mentor.

Q&A: Get to know one of our foundational Toowoomba Mentors: Cindy!

Q: Tell us a little about yourself!

My name is Cindy and I’m a mum of two. Before moving into this role I worked in real estate and the banking and insurance industry. My partner and I also owned a CrossFit gym, which gave me a real appreciation for the importance of community, connection and helping people build confidence in themselves. 

While my children were young I decided to study community services because I felt strongly drawn to work with young people. I wanted to move into a role where I could make a more direct and meaningful impact in peoples lives, especially young people who may need extra support, guidance and encouragement.

 Q: What inspired you to become a mentor at TRACTION?

I’ve been with TRACTION for 8 months now. I really wanted to work directly with young people and have the opportunity to make a positive impact on their lives. I’ve always enjoyed connecting with people and wanted a role where I could support young people through challenges, build their confidence and encourage them to see their potential. 

Q: What impact have you seen TRACTION have on young people in Toowoomba?

The biggest changes I see from the young people that have come through the TRACTION program is confidence, improvement in self worth and improvement in communication. Completing something that is hands on and different from sitting in a classroom really builds confidence especially for those who struggle in a more traditional classroom setting. 

Q: What does Toowoomba mean to you, and how does that shape the way you mentor?

 Toowoomba means home to me. It’s where I grew up, went to school, built my career and raised my family. Because of this I understand the community, people and the challenges many young people here face. 

Having those lived experiences shapes the way I mentor. I genuinely care about the future of the young people here. It also helps me build authentic relationships with the young people because I can relate to their environment and experiences. 

I try to mentor in a way that is consistent and approachable. Focusing on building trust, resilience, confidence and a sense of belonging.  

Q: What's something you've learned from the young people you mentor?

One thing I have learned from the young people is that they genuinely want someone who will listen to them, be authentic with them and show up consistently for them. They can usually tell very quickly if someone is being fake or just going through the motions.

Q: What would you say to someone in Toowoomba who's thinking about becoming a TRACTION mentor but hasn't taken the leap yet?

I would say go for it! Mentoring young people can be one of the most rewarding things you do. It’s not about having all the answers or being perfect, it’s about being genuine, consistent and willing to show up for young people. There is so much fun in building trust and relationships with young people who may not have had many positive role models or people consistently in their corner. 

Seeing their confidence grow, watching them achieve things they didn’t think they could do and being part of those small wins makes a real impact not just on them but on you as well.